Privacy Policy

Effective Date: January 1, 2026

Welcome to Meridian Travel Go (meridian travel go.com). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website as a traveler or register as an authorized B2B travel agent partner.

1. Information We Collect

We collect different types of information to provide seamless travel and booking services:

Personal & Identity Data: Full name, date of birth, gender, passport details (for international travel), and government ID numbers when required.
Contact Data: Billing address, email address, and telephone/WhatsApp numbers.
Financial Data: Bank account, credit/debit card information, or UPI details processed securely through encrypted payment gateways (Stripe, Razorpay, PayPal).
Travel & Booking Data: Details of your itineraries, hotel bookings, flight preferences, holiday packages, and special requests.
B2B Agent Data: For travel partners/agents, we may collect company name, GSTIN, business PAN, and agency registration details.
Technical Data: IP address, browser type, device information, and cookies to enhance website performance.

2. How We Use Your Information

We use the collected information for various business and operational purposes, including:

To process and confirm your travel bookings, flights, hotels, and tour packages.
To verify and manage B2B travel agent accounts, commissions, and partnerships.
To handle booking cancellations, refunds, and customer support inquiries.
To send booking confirmations, travel updates, invoices, and promotional offers via email or WhatsApp.
To comply with legal obligations and prevent fraudulent activities.

            Data Security Assurance: We implement robust administrative, technical, and physical security measures to protect your personal and financial information against unauthorized access, alteration, or disclosure.
        

3. Sharing of Information with Third-Party Suppliers

To fulfill your travel bookings, we must share relevant details (such as your name and passport info) with third-party travel service providers, including:

Airlines, hotels, transport/cab operators, and local tour guides.
Payment gateway partners for secure transaction processing.

These third-party suppliers are authorized to use your data only as necessary to provide the requested travel services.

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, analyze site traffic, and remember your preferences. You can choose to disable cookies through your browser settings, though it may affect certain functionalities of the booking platform.

5. Your Data Protection Rights

You have the right to access, update, or request the deletion of your personal data stored with us. If you wish to exercise any of these rights, you can contact us through our official support channels.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted directly on this page with an updated effective date.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us through the contact details provided on meridian travel go.com.