Refund & Cancellation Policy
We believe in transparent travel services. Please review our refund and cancellation policy before making your booking.
Booking Confirmation
Your booking is confirmed only after successful payment and receipt of a booking confirmation from Meridian Travel.
Cancellation by Customer
Cancellation requests must be submitted through email or WhatsApp.
- Cancellation charges depend on airline, hotel, and supplier policies.
- Non-refundable bookings cannot be refunded.
- Applicable service charges may be deducted.
Refund Eligibility
- Refundable bookings.
- Duplicate payments.
- Failed transactions.
- Supplier-approved cancellations.
Refund Processing Time
Approved refunds are generally processed within 7–15 business days. Processing time may vary depending on your bank or payment gateway.
Flight Tickets
Flight ticket refunds are governed entirely by airline fare rules. Airline cancellation fees and applicable deductions will apply.
Hotel Bookings
Hotel refunds depend upon the hotel’s cancellation policy. Late cancellations and no-shows may not be eligible for refunds.
Tour Packages
Cancellation charges vary according to the travel date and services already confirmed, including hotels, flights, transportation, activities, and sightseeing.
Visa Fees
Visa application fees, embassy charges, documentation fees, and processing fees are generally non-refundable.
Refunds cannot be guaranteed for cancellations caused by natural disasters, government restrictions, pandemics, political unrest, flight suspensions, or other force majeure events. Refunds, if any, will depend on the policies of airlines, hotels, and service providers.
No-Show Policy
If a traveler fails to report for the booked service without prior notice, it will be treated as a No-Show, and no refund may be available.
Booking Modifications
Changes to travel dates, passenger names, hotels, flights, or destinations may attract additional charges based on supplier policies.
Refund Method
Approved refunds will be credited to the original payment method whenever possible.
Contact Us
If you have any questions regarding cancellations or refunds, please contact our support team.
Need Help?
Our travel experts are ready to assist you with your booking and refund-related queries.
Contact Support